Change Waitlist Guest to Reserved Guest
  • 05 Jun 2023
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Change Waitlist Guest to Reserved Guest

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Article summary

1. In the Operations Ecosystem, go to the day you would like to work with

Step 1 screenshot

2. Click on the ↓ arrow next to Status so Waitlist items show at the top

Step 2 screenshot

3. In the left column you will see the date/time the item was put on the waitlist. This will assist in choosing who submitted the item first, second, etc.

Step 3 screenshot

4. Click on the guest reservation you would like to update

Step 4 screenshot

5. A new popup will show you the reservation details.

Step 5 screenshot

6. Click on Status

Step 6 screenshot

7. You will see the options for Current Status and Payment Status

Step 7 screenshot

8. Click on Current Status

Step 8 screenshot

9. Select Reserved Option (quickly jump to reserved by typing R)

Step 9 screenshot

10. Click on Save

Step 10 screenshot

11. You will now see the status of the item has changed

Step 11 screenshot

12. Status will now say Reserved/None

Step 12 screenshot


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