Channels Overview

Overview

Locating Channels

Click on Operations Ecosystem

Select a day on the calendar

Click on Settings to access your inventory for that day

You will see a new popup for your inventory items

Click on the arrow on the right next to an item to expand the channels

You will now see the three available channels: Master, Public, and Internal

The top channel is your Master Channel.

The master channel is NOT A BOOKABLE CHANNEL in itself. Its purpose is to allow a user to manage an item configuration across all channels; public , internal , and their subsequent child channels which we will elaborate on in the next channels update.

The second/purple color channel is your Public Channel.

By Default, the public channel will determine stock and pricing displayed on a client’s microsite. This includes the Guest Portal & Unified Booking Widget. The public channel will also determine stock and pricing when booking via a Guest Services ecoaccount if there is one.

The third/blue color channel is your Internal Channel.

By Default, the internal channel will determine stock and pricing only for users in the Operations ecoaccount.