Notification Reminders - Template and Triggers

1. Click on Management Ecosystem

2. Click on NOTIFICATIONS

3. Click on Templates

4. You will see this screen

5. Click on Add Notification

6. A new popup will show

7. Enter the template name

8. Click on Party option in Type

9. Enter your Template Subject header

10. You may choose multiple wildcards to put in the Subject header by selecting from the list

11. It could look like this

Remember to put spaces or dashes in between the wildcards

12. Click on Next

13. The next screen will be the email message.

14. Enter information as necessary using wildcards

Below you will see an example of a message

15. Click on Next

16. You can then send the message to yourself via email.

Please note, there will not show any data in the wildcards as it is not attached to an actual party or item for the test.

17. Click on Save

18. You will now have to create the notification.

19. Click on Settings

20. Click on Add Notification

21. You will see a new popup screen.

22. Select Party under Type

23. Select Reminder under Trigger

24. Select Customer Reminder under Notification

25. Enter Time

NOTE: The notification will be sent prior to the reservation start time based on the configured hour(s).

Example: Reservation is at 10am. You would like the reminder sent at 9am. The time would be 1 hour in this field as it's 1 hour before.

26. This is how it will appear when input

27. Choose the template you just created from the dropdown

28. Click on Customer

29. Check Email

30. All steps after this are optional if you would like it to be specific reminder

31. Choose your Venue(s)

32. Select your global type item from the dropdown

33. Choose your master items from the dropdown

34. Click on Save

35. You will now see it on the Notification Settings page

36. This is an example of the email the guest will receive