Payment Link Notification Reminder
  • 29 Feb 2024
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

Payment Link Notification Reminder

  • Dark
    Light
  • PDF

Article summary

This new addition to Notifications will enable clients to set up Pre-Authorization Notifications. These notifications will be sent out to guests, reminding them to complete a payment, request a new quote if their previous one has expired, or inform them that a payment link has been extended.

1. Click on Management Ecosystem

Step 1 screenshot

2. Click on NOTIFICATIONS

Step 2 screenshot

3. Click on Settings

Step 3 screenshot

4. Click on Add Notification

Step 4 screenshot

5. You will see the notification screen popup

Step 5 screenshot

6. Click on - Select Type - Click on Preauth

Step 6 screenshot

7. Click on - Select Trigger -

Step 7 screenshot

8. Click on - Select Trigger - Click on Payment Link

Step 8 screenshot

9. Click on - Select Notification -

Step 9 screenshot

10. Click on - Select Notification -

  • Reminder -notify guests/customers before the payment link expires

  • Expired - notify guests/customers the payment link has expired and to contact the venue if they would like an extension

  • Extension - notify guests/customers their payment link has been extended for X period of time

Step 10 screenshot

11. Click on Time to enter the time popup.

This will be how many hours/minutes before the link expires in this example.

Step 11 screenshot

12. Click on Customer

Step 12 screenshot

13. Check Email

Step 13 screenshot

14. Click on - Any Venue and select your venue if access to multiple

Step 14 screenshot

15. Click on Save

Step 15 screenshot

16. You will now see it on your Notification Settings page

Step 16 screenshot

17. Example of the customer email

Screenshot 2024-02-29 at 1.05.47 PM.png


Was this article helpful?

What's Next
ESC

Eddy AI, facilitating knowledge discovery through conversational intelligence