Refunds

Requests

All refund requests (Completed, Denied and Pending). Defaults to past week of submitted Requests.

• Includes the following data
  • Book Type
  • Status
  • Party Name
  • Email
  • Phone
  • Purchase Date
  • Event Date
  • Request Date
  • Hours
  • Refund Date
  • Items
  • Items Refunded
  • Scanned
  • Venues
  • Charged
  • Refunded
  • Balance
  • Party Code
  • Reason (Submitted in Operations or by Customer)
  • Internal Reason
• Uses
  • View Only all submitted refunds without going thru UV Management where uses manage refunds.

Transaction

All refund requests which have been approved or denied. Defaults to past week of data

• Includes the following data
  • Party Name
  • Email
  • Phone
  • Event Date
  • Purchase Date
  • Refund Date
  • Items
  • Items Refunded
  • Venues
  • Charged
  • Refunded
  • Balance
  • Party Code
  • Reason
  • Internal Reason
• Uses
  • View all refund approved and denied data

By Event Date

All refund requests which have been approved or denied sorted by event date. Defaults to past week of data

• Includes the following data
  • Event
  • Venue
  • ID
  • Party Name
  • Email
  • Phone
  • Purchase Date
  • Refund
  • Item
  • Subtotal
  • Proc Fees
  • Taxes
  • Charged
  • Refunded
  • Balance
  • Party Code
  • Scanned
  • Reason
  • Internal Reason
• Uses
  • View all refund approved and denied data sorted by event date.