UV Scanner App
  • 08 Dec 2023
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UV Scanner App

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Article summary

1. Install the UVscanner app via Apple App Store

Step 1 screenshot

2. Open UV Scanner App

Step 2 screenshot

3. Sign-in using email and password

Step 3 screenshot

4. Click Save

Step 4 screenshot

5. Choose your profile

Step 5 screenshot

6. Select your Management Account

We are using Sunset Shores as our example

Step 6 screenshot

7. Select your specific Venue

We are using Emerald Pool as our Example

Step 7 screenshot

8. Choose your date

Step 8 screenshot

9. Click Continue

Step 9 screenshot

10. The Scanner App will now request access to your camera. Click OK.

Step 10 screenshot

11. You now have several things you can do with the scanning app:

1 - Sync: This option allows you to sync in real-time, in the case the person in line just bought their tickets moments before reaching the venue entrance (Note, this option requires a Wi-Fi connection).

2 - Flash Icon: This allows you to turn the iPod, or iPad flashlight to see tickets during the night (Note, this option requires the device to have a Flash or flashlight for the camera).

3 - Mode: This is used the case a ticket is accidentally scanned at the door. You can switch the mode to then un-scan a ticket if needed.

4 - Pause (Resume): With this option, you can pause the camera app to not scan anything for the moment. Also, when you scan a ticket it is automatically paused to avoid scanning more than one ticket at a time, you will need to press "resume scan" after each ticket.

5 - Manual: A manual scan would be in the case the customer's ticket is too blurry and the QR code is unscannable, with this you can look up the customer name and compare the confirmation code on the ticket.

6 - Walk-up: New Feature Coming Soon

Step 11 screenshot

12. If you click Manual, you will need to enter the party name (last name works best)

Step 12 screenshot

13. You will see all names listed for the guest. Click Scan to scan in

Step 13 screenshot

14. Whether you scan the QR code or do manual scan, this screen will come up confirming the ticket scanned.

Step 14 screenshot

15. If the ticket was already scanned, you will get this Error message.

Step 15 screenshot

16. If you unscanned the ticket either from the camera QR code or manually, you will see this screen.

Step 16 screenshot


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