Virtual Check-in & Check-out

Notification Setup

Click on Management Ecosystem

Click on NOTIFICATIONS

Click on Settings

Click on Add Notification

You will see this new popup

Click on - Select Type -

Click on Party

Click on - Select Trigger -

Click on Checkin

Click on - Select Notification -

Click on Customer Manual Scheduled

You will now want to enter the time

The time here is how long BEFORE the set arrival time of the item(s) in inventory you would like the email to be sent to the customer.

Example: The arrival time is 10 am. You set this time to be 1 hour. This will send the guest the email at 9 am with the link to check-in. However, they cannot check-in until the arrival time set.

Click on Select Time. You will see this popup

Make sure to enter both the hours and minutes BEFORE the arrival time set for the item(s)

Click on Done

Click on Customer

Check Email Notifications

Click on - Any Venue - and select your venue

Click on - Select Globaltype -

Click on Seating

Click on Save

Checking In

The time you set on the notification prior, the guest will get their Check In email.

The guest will then click on the link in the email.

They will be directed to a new webpage

If it is before the item arrival time they will get a notification letting them know they cannot checkin until that specific time/date.

If they click on the link at or after the checkin time this is the page they will see

In Operations, you will now see the status as INSIDE

You will also see it as INSIDE on the map view

Checking Out

After the guest checks in, they will be sent an email to checkout when they are ready

The guest will click on the link in their email

They will be redirected to a page where it notifies them they are checked out.

In Operations, you will see the status as LEFT

It will also show as LEFT on the map view

The guest will also get an email thanking them.