Waitlist - WL Setting
  • 06 Jul 2023
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Waitlist - WL Setting

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Article summary

You can now start taking a waitlist based on item type!

When an item type sells out, you can turn on the functionality to start taking a waitlist for the item type instead of turning off the item for sale compeletly.

Screenshot 2023-03-30 at 2.05.40 PM.png

This function should be discussed in advance with your Relationship Manager and functions for all dates when it is attached directly to your inventory.

However, it can be turned on for a specific day and item if needed without adjusting inventory. To do so follow these steps:

Make sure your configuration is setup to show that items Deactive Stock when Items are Sold Out or Locations Full.

Click on Settings

Step 1 screenshot

You will see a list of all of your inventory item stock for the day.

Step 2 screenshot

Click on Edit

Step 3 screenshot

You will now see all of the Item Override options.

Step 4 screenshot

Click on the Out of Stock State dropbox

Step 5 screenshot {height="300" width=""}

Click on Waitlist

Step 6 screenshot

Click on Save

Step 7 screenshot

You will see the item is now listed as Waitlist and has an orange Hue.

Step 8 screenshot

You can also see when doing a booking the item now says Waitlist instead of Book

Step 9 screenshot

If you were to continue booking, you would click Waitlist. A new popup would appear.
Step 10 screenshot

Choose Pay Type and now you only have a Waitlist and Custom option.
Step 11 screenshot

Click on Waistlist
Step 12 screenshot

Click on Checkout
Step 13 screenshot

Enter the guest information as necessary.
Step 14 screenshot

Click on Waitlist (it will be your only option).
Step 15 screenshot

You will now see the status listed as Waitlist on the Day view and it will be attached to an item type.
Step 16 screenshot


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